Service Agreement

By opting for the services of Ventura Auto Glass Repair, located at 675 E Santa Clara St #140, Ventura, CA 93001, and reachable at (805) 465-6338, you agree to the terms and conditions set forth herein.

(805) 465-6338

Service Hours

Our services are available from 7 AM to 9 PM from Monday to Sunday, with reduced hours on Friday (until 7 PM). Requests outside these hours are based on availability and cannot be assured.

Service Area

Ventura Auto Glass Repair is committed to serving a broad region. However, there might be locations we cannot cover operationally. Please confirm our service availability in your area upon booking.

Scheduling and Cancellations

Bookings can be made via our website at https://www.venturaautoglassrepair.com/ or by calling us directly. We request a 24-hour notice for cancellations or changes to better accommodate all our clients.

Liability

We are not responsible for any pre-existing vehicle conditions that may impact the service results, such as rust or structural damage. Our liability is confined to the repair or replacement services rendered.

Customer Responsibilities

The customer must clear any personal belongings from their vehicle before services commence. Ventura Auto Glass Repair will not be liable for the loss or damage of personal items left in the vehicle.

Insurance Claims

We offer assistance with insurance claims, however, verifying coverage of our services under your policy is your responsibility. We will provide the necessary documentation for insurance purposes upon request.

Safety

For the safety and effectiveness of the repairs or replacements, we advise not driving the vehicle for a minimum of one hour after service. Following our technicians' guidelines is essential for the service's longevity and safety.

Use of Customer Feedback

Ventura Auto Glass Repair may utilize customer feedback for promotional purposes or on our website. Be assured, that personal information will be protected and not shared without explicit consent.